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Answer:
· In V2.0 of the upper computer, check whether the motor is in Servo Mode or MIT Mode.
o In MIT Mode, the motor does not actively send messages, and feedback operates in a request-response manner.
o In Servo Mode, feedback is periodic.
· To troubleshoot further, you can ask for support on Discord, via email, or through our online store platform.
· In V3.0, there is no distinction between Servo Mode and MIT Mode. You can configure the CAN bus for either request-response mode or periodic feedback mode.