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FAQ
When controlling the motor via CAN bus in Servo Mode, can I see the current polarity (clockwise/counterclockwise)?
Answer: Polarity only indicates positive or negative feedback, not the actual rotation direction.
Can I control two or more motors simultaneously with a single R-LINK?
Answer: No, a single R-LINK cannot operate multiple motors at the same time.
Can I connect two different versions of the same motor model (e.g., AK10-9 V3.0 and V2.0) on the same CAN bus?
Answer: It is not recommended, as one uses isolated CAN, while the other uses non-isolated CAN.
If I don't have an R-LINK, is there an alternative?
Answer: Serial communication tools can be used as an alternative.
When applying external force to the motor in brake mode, can I obtain torque output changes based on the direction of the applied force?
Answer:· In MIT Mode, the motor can output state values.· In Servo Mode, this is not possible.If you require this feature, you can request a custom solution.
How do I determine my driver board version?
Answer: Remove the motor’s back cover and check the silkscreen on the driver board, which indicates the version number.
Why am I not receiving real-time data feedback from the motor?
Answer:· In V2.0 of the upper computer, check whether the motor is in Servo Mode or MIT Mode.o In MIT Mode, the motor does not actively send messages, and feedback operates in a request-response manner.o In Servo Mode, feedback is periodic.· In V3.0, ther
What should I do if I follow the firmware update tutorial on the website but still fail to update the firmware?
Answer:1. First, ensure that your operation and hardware connections are correct.2. Check the upper computer interface to confirm that the motor is communicating normally.3. If the problem persists, try flashing the firmware using ST-Link. For detailed in
Do you have any Arduino-related code?
Answer: We currently have an Arduino CAN test code for MCP2515. If needed, you can ask for it on Discord. The code allows you to freely choose which control mode to use.
How can I make the motor remember the zero position permanently?
Answer: You need to purchase a motor with a dual encoder, such as AK10-9 or AK80-8, or request a custom dual-encoder motor.
AK Series Robotic Actuator FAQ
Why is there a faint red light on the motor? What is the difference between MIT mode and SERVO mode?
R Series Outrunner Torque Motor FAQ
The wire sequence of hall sensor is user-defined and most controller can automatically recognize the phase sequence.
AK Series
What is the difference between MIT mode and SERVO mode?What is the difference between MIT mode and SERVO mode?